"Correspondence management" module for Dolibarr

The rapid response to inbound and outbound correspondence is crucial for any business, but its chaotic nature and multiple formats often make managing correspondence a considerable challenge.

Good correspondence management is achieved when both physical and digital correspondence are centralized and managed throughout their lifecycle, including creation, assembly, processing, archiving, retrieval, tracking, reporting and finally disposal.

The "Correspondence management" module for Dolibarr allows you to ensure a harmonious and economical management of incoming and outgoing correspondence, to help companies to offer an exceptional customer experience, by guaranteeing the efficiency and conformity of the processes.

The result? Paper and electronic correspondence are quickly assembled, recorded and stored in a single Dolibarr module, allowing you to follow the progress of processing correspondence and retrieve the files you need at any time.

The "Correspondence management" module for Dolibarr ensures:

• Enter the record of incoming and outgoing correspondence
• Track correspondence processing status
• Get an idea of ​​which matches have been answered or which are in progress
• Centralize the archives of digital and paper correspondence in a digital data module called GED for correspondence
• Help facilitate timely internal and external communication